I've never used AMS personally, but I really end up buying more from physical retailers anyways. I had won some cash in a company contest, and wanted to get some monitors, audio interface, and a maschine. I dumped out, but it seems like the free days are over. I've never had a bad experience. But that being said, I can't attest to their customer service either. Warranty work performed by Sweetwater's award-winning, factory-certified Service Department. Dezember 2020 - 12:50:03 Willkommen Gast; Neuigkeiten: Endlich wieder da! I will eventually come to experience this myself. I hate cold calling, but I do appreciate that the same guy (Ben) follows up with me after any order, and is able to talk to me about my musical projects and needs when he calls. I had a few questions and my sales guy Chris was so helpful and professional and answered me realy fast. The shipping was always decently fast and hassle free, and I really like the way that they call you to confirm your order. Lesen Sie ehrliche und unvoreingenommene Rezensionen von unseren Nutzern. My Studio. With Ed Harris, January Jones, Jason Isaacs, Eduardo Noriega. Guitar finally arrives, and I get a phone call a few days later asking me if I like it + making sure everything was okay. I'll be making any future big name gear orders thru them. While Sweetwater is a great resource with tons of equipment and solid customer service do NOT trust their delivery time claims. I've ordered TONS of audio gear from Sweetawater including a lefty American Strat, Les Paul...multiple amps and over $1000 in pedals in the last few months. Check it out and keep making music and eating candy (in moderation, of course). Sweetwater - One part music gear wonderland. Get all the lyrics to songs on Sweetwater and join the Genius community of music scholars to learn the meaning behind the lyrics. I'm in about the same spot as you currently, I still try to shop local, but I'll definitely be branching out into online shopping if the experience continues to impress. If you've got time to wait then definitely use them. But, I can say they've earned a lot more business from me in the future. Those will be new to me- thanks for the heads-up! Sweetwater Forum 08. Check out the newest gear that Sweetwater is now shipping! This unit features stainless steal appliances, granite countertops, and hardwood cabinetries, washer and dryer inside the unit, wood floors at the bedroom and ceramic in the other areas, walking closet in the master bedroom. I never bought any kind of serious equipment from them until recently though. I've purchased a guitar and a more expensive audio interface from musicians friend and thankfully I didn't have any problems with them. This music industry thing isn't too difficult, right?? MF never gave me an hassle and always honored any discount . Rentals property for sale in Sweetwater,FL (MLS #A10968374). L. Good for you! Now if I can't buy local, I shop Sweetwater. After about a week, I got another phone call where the same guy apologized for the delay and explained that there were issues on Fender's end with getting the supply out, which was awesome. Passionate about something niche? 6 Reviews written. Not directly, but eBay! Sep 6, 2012 #15 It's not so easy to change a rep. Sweetwater is one of the largest pro audio dealers in the world, offering a huge selection of music instruments and audio gear. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you. Sweetwater- if you're reading this, maaaaybe lay off the calls a little bit?? Edit: wow- that you all for the input- good and not-so-good as well. Under the initial wrapping lay the bag of candy that comes attached with almost every order I've ever gotten from Sweetwater. They always call me when I'm really particularly more stoned than usual. Sachen die das Forum betreffen. Good for you! Lenzo. The official Reddit account for Sweetwater.com. I recently ordered an amp and when they called I was worried that they were going to try to sell me more stuff or upsell me on my order, but it was just a friendly "Is this the right address, do you want a signature, any other questions?" I like candy. Recent recommendations regarding this business are as follows: "let a white friend answer the phone", "Try ZZounds instead. Quote: Originally Posted by BarcelonaMusic. 753 reviews for Sweetwater, 4.5 stars: 'These guys are amazing. call. I'll be as brief as possible, and I'll add that I don't work there and/or have any vested interest*. I try to laugh about it as much as I can, that's for sure! Keep doing what you all are doing, and we'll be good buddies for LIFE! Finden Sie hilfreiche Kundenrezensionen und Rezensionsbewertungen für Sweetwater: The Return Home auf Amazon.de. The next time I have to buy something (months away, damn it all), who knows, but I'll certainly post a follow-up. And as a side note, Sweetwater just offered 48 months no interest again. I think my cab just got here so fast because I live really close to the freight distro for my area. If you have guitar related questions, use the "Search" field or ask the community. When shipping cabs, you usually end up having to go with freight, and they don't offer that shipping method on their website. Finally he reviewed the differences in regular shipping as opposed to freight for me, and we said our farewells. If you believe you've received a defective product, contact our support team at (800) 222-4700 ext. Yeah, I have that too. I eventually get a call in the last couple days of January telling me that it's been shipped. Cookies help us deliver our Services. The takeaway message: reciprocity, y'all. Thanks for visiting. 3rd March 2017 | Show parent #20. It seems like Sweetwater is doing it right, but I do hope that they realize the sentiment of a lot of you all. MultiFamily property for sale in Sweetwater,FL (MLS #A10817459). Sweetwater was sweet, and included candy in the box. Welcome to r/guitar, a community devoted to the exchange of guitar related information and entertainment. Critics noted its purpose IN banned transactions, the large amount of electricity ill-used by miners, price volatility, and thefts from exchanges. We'll help find the shipping solution that works best for you. But personally I like the communication factor a lot. Learn more from Prestige Realty Group. great service, people who know what they are doing, but I really don't need a follow up call every 6 months, I am not buying anything because I am broke. Also Musicians Friend I really like and have never had a bad experience but mf doesn't have a hands on personal touch like Sweetwater,.I've spent 3 grand with musicians friend and have never been contacted by them. I eagerly began extracting it from the comically large box deposited in my garage, removing tape and binding with surgical precision. *they also highly value referrals, so IF you like what you see and give them some of YOUR hard-earned money, tell them giganano sent you. (NOTE: If you should return your purchase, the cost of shipping will be deducted from your credit or refund.) I've only bought one thing from them, a relatively small thing (iPad interface), but the experience was fine. Figuarts Also Musicians Friend I really like and have never had a bad experience but mf doesn't have a hands on personal touch like Sweetwater,.I've spent 3 grand with musicians friend and have never been contacted by them. And pay rent and bills and insurance and food, right????? Learn more from J+ Group. Well, like I said- reciprocity. He fixed my order, and it ended up being less than the original order. Good to hear, I love customer service stories that don't end in rage lol. Let me preface this by saying that I don't mean to be persuasive one way or the other, as I still order a lot of goods from MusiciansFriend and other B&M retailers as well. Since I was at work, I just waited for the call. In short, I'm thoroughly impressed with Sweetwater Music, from the easy order process, to the customer service, right down to the little things like including a damn bag of candy with every order (I don't even eat it, but my wife loves it). About 20 minutes after my order was placed, I got a call from a man with a very familiar voice. I asked if we had spoken before and he informed me that Sweetwater likes to assign customers a set representative, but I could change reps if I so pleased. Gold Supporting Member. I always got candy but didn't with my last order :( My sales rep has also gone. I would definitely be inclined to make a bigger purchase from them if/when I choose to look for a piece of gear online (depends on what I'm looking for, price, etc...), with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. As a Sweetwater employee, this just warms my little heart. Sweetwater ist eine Stadt mit dem Status City und Sitz der Countyverwaltung (County Seat) im Nolan County im US-Bundesstaat Texas mit 10.762 Einwohnern (2013). I'll never buy from them again. It's nice to feel like the company that you're giving your money to actually cares about the people supplying the money, isn't it? We were sent two return labels and the amps were boxed up and FedEx picked them up at the house on 9/24. I just want to give credit where credit is due. Sweetwater has been one of my go to places due to their financing and 2 year warranty. I kind of agree. TL;DR: When I dealt with them, they were fantastic. Today I was going to pull the trigger on a demo microphone and during the check out process I noticed tax was added to the total. Lives for gear . I got a brand new replacement Strat (in perfect condition) a few weeks later, and he gave me a $50 refund. Right across the street from Ronselli Park, with plenty of parking making it very easy to rent. Not enough companies care about customer service as much as they should, and it's refreshing to have a chance to voice questions or concerns about an order before it ships. They had everything I was looking for in one place and in stock also wich is totally awesome. Reddit gives you the best of the internet in one place. I didn't think it was too over the top, they only called once or twice (don't remember). Sweetwater is an excellent company with a fantastic facility in the midwest, Ft. Wayne Indiana. The customer service after my first small purchase ($20 drum clamp) was enough to convert me forever. +1 points for consistent customer service! Cool stuff. We argued a little bit about the difference between Celestion V30s made in China vs the UK models. Their site is incredible, and their customer service is second to none, but the random calls that I've gotten from them just irritate me like crazy. Sweetwater is great. So, I recently came across a post comparing some of the more well known online music supply sites, and noticed a few people complaining about Sweetwater Music. I live near Chicago, and as some of you may remember, the whole Chicago area grinded to a halt because of that snow storm in the first couple days of February 2011. In the late 1800s, a fanatical religious leader, a renegade Sheriff, and a former prostitute collide in a blood triangle on the rugged plains of the New Mexico Territory. MIAMI (CBSMiami) – The Sweetwater Police Department is asking for the public’s help locating a lost police K9. Then the followup call a couple weeks after receiving the amp was nice because I had a dumb question about wiring the FX loop that the sales engineer was able to answer no problem. I've tried. According to Sweetwater PD, Logan … It is sort of old-fashioned and personal like going to shop at a small town hardware store... Also I appreciate that they were able, and happy, to get me a receipt from a purchase I made 7 years ago for a warranty claim call I made. I did, and immediately after he saw the photo, he set up free return shipping. By using our Services or clicking I agree, you agree to our use of cookies. I've heard of them calling people with like, adds and such. I don't know much about their history as a company, but I can at least share my personal experience. I`ve got cash so I don`t need it. So I had to wait a few more days, which was totally understandable. We had a lengthy discussion about stereo cabinets and my concerns with volume inconsistency. Press question mark to learn the rest of the keyboard shortcuts, Ibanez RG760/PRS/Schecter/MesaBoogie/Line6Helix. Übersicht; Hilfe; Suche; Einloggen; Registrieren; Sweetwater Forum; Neuigkeiten Endlich wieder da! Once I make those millions of dollars as a rock star, it'll all change though. We arranged the shipping which, all said, cost me about 65 USD at the cheapest rate available. They still jumped through all the customer service hoops, though, with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. So, at the beginning of the week, I finally pulled the trigger on this Mesa OS 4x12 I've been drooling over. close to economists, including several Alfred Bernhard Nobel laureates, have defined it As a speculative bubble. Sweetwater is my "go to" for all things guitar. Sweetwater was first mentioned on PissedConsumer on Feb 09, 2017 and since then this brand received 6 reviews.. Sweetwater ranks 14 of 204 in Music stores category. I feel your pain. Challenge accepted (about 5 Saturday hours in so far). If you need help deciding which of this or which of that to buy, calling them up and chatting can be invaluable. Guitar Josh Resident Curmudgeon. *they also highly value referrals, so IF you like what you see and give them some of YOUR hard-earned money, tell them giganano sent you. I normally order online so I can avoid having to deal with talking to salespeople, but I still appreciated it for what it was. Plus they lock you to a single rep. What if you don't like that rep? Share Reply Quote. Two days later (yes, two days at the cheapest rate available), my cabinet arrived at my residence, a picture of magnificence in all of its American made Tolex bound glory. Alongside it, a hand written note, thanking me for my order. After placing my order via the website, I got a call from one of their sales engineers making sure I was ordering the right stuff - turned out I had picked some wrong cables and whatnot. I bought a pack of Elixr 12 strings and I got a bag of candy. Ordered my Jaguar from Sweetwater in December 2010/early January 2011. At any rate, I just want to spread some GOOD customer service news, as opposed to the more usual disrupted customer rant we all know (I have been there too). So I had to either call ahead to arrange it, or wait for a customer service representative to contact me. :), New comments cannot be posted and votes cannot be cast, More posts from the WeAreTheMusicMakers community, Continue browsing in r/WeAreTheMusicMakers, Press J to jump to the feed. On a somewhat related note, how do you like Maschine, and are you running 1st gen or 2nd? I've never had a bad experience. I have yet to buy anything too big from them, I bought a bass amp for a couple hundred I think. It's like they are inviting us to be happy by getting toys in the mail and simultaneously wanting us to get a sugar rush on. I don't know how a company that gets so much else right gets this wrong. Then we proceeded to talk about music for another 20 minutes or so. I elected to take the financing route, which was easy enough to set up, thankfully. I called in to inquire about the delivery day and they said it'd be arriving early because the shipment went out faster than expected. I don't see many people talk about it, so it's nice to see what they have to say. I haven't really heard of the 55 point inspection but that sounds cool even if it is a marketing gimmick ;). Sweetwater is happy to offer FREE shipping via the United States Postal Service to your APO or FPO address. I've had the same rep since I was 15, we have a certain camaraderie. Bitcoin tax return reddit has been praised and criticized. The only reason I went with Sweetwater for the cab was because of the financing, and the bag o' candy of course! Sweetwater sent out a replacement immediately; the replacement amp was DOA. I like that I get treated as if I just bought a $5000 Martin even if I just bought a set of strings or bag of picks. If you need faster delivery, please call. I got calls after buying from them off eBay for almost a year later. Press question mark to learn the rest of the keyboard shortcuts. One part stunning customer service. He told me that he'd keep me up to date on what's going on, and sure enough, I got another phone call every week for the next month or so. I have never once received a package from them when they claimed it would arrive. Directed by Logan Miller, Noah Miller. Sweetwater is great. Like you, I got a call shortly after I placed my order, which was cool. Spending hundreds of dollars is rare for me, and not necessarily by choice. Can't argue with that. I was wondering if your Sweetwater Rep will work with you on the price. I might have posted even if the candy wasn't included, but jeez. Exclusive deals, delivered straight to your inbox. Sold. I like the candy they send, or used to send at least! I bought a boogie mark 5 25 from Sweetwater last week and already Mr Bonicki has called to see what I thought about the mk 5 25. . Iron Man returns to the Battle of New York with a brand new figure that is blasting his way to us from S.H. I want to like Sweetwater. It's easy to make money playing music, right!? Sweetwater charges for return shipping. Reddit has thousands of vibrant communities with people that share your interests. I`ve got cash so I don`t need it. ", "Stay far away from this store. Never had a bad experience with Sweetwater. One part passion. 1.787 Beiträge 113 Themen Letzter Beitrag von Bil in Re: Kumpel will sich anm... am 01. Am I the only one who likes that they call? We even talked about the tuner on the Axe Fx-II which he was considering buying. Allgemeines Sweetwater News und Ankündigungen. But I prefer to use other people's money. The takeaway message: reciprocity, y'all. They specialize in phone sales and their sales staff is very highly trained and well educated. Press J to jump to the feed. Alternatively, find out what’s trending across all of Reddit on r/popular. They'll even send you a bag of candy with your order. The best place to start if you're new is right below in our "Rules" section. I ordered a fender player stratocaster and a couple of guitar cases, and a bunch of accessories. New comments cannot be posted and votes cannot be cast. My service Rep (Mark Stein) asked me to take a photo of it. Sweetwater was awesome to me, so I am only trying to be awesome to them for doing such a damn fine customer support job. Pretty easy and straightforward. What a strange and welcome business model. Messages 18,807. This is a forum where guitarists, from novice to experienced, can explore the world of guitar through a variety of media and discussion. However, they were courteous, professional, sent excellent documentation in the shipping, and all-around, I can not think of a company that has paid as much attention to my order, as small as it may have comparatively been to those that can spend this and and thousands of dollaz. Plus the box came with a bag of candy. The overall rating of the company is 2.6 and consumers are mostly neutral.. Sold. The service is exceptional. They will give you 15%. Sweetwater was sweet, and included candy in the box. I'll keep you in mind, speeder61. I've talked to a manager, I've tried ordering through another rep, I've tried sending to a new address and e-mail so I appear to be a new customer but I end … The next time I have to buy something (months away, damn it all), who knows, but I'll certainly post a follow-up. Is it still under warranty? 6400, and speak with a Tech Support specialist. I use them often, especially after a nightmare experience with American Music Supply last year. The one shitty thing that did happen was that my start, which took a long time to get to me, had 2 tiny chips on the neck. I've had great experience with both Sweetwater and Zzounds. I had had dealings with Sweetwater in the past for smaller goods like rack mountable drawers, cables, picks and things of that nature. Geografie. They've got free shipping, free tech support, easy payment plans, and the most knowledgable sales staff in the industry. Honestly, I've never had anything but excellent service. Pleasant. Also wich is totally awesome to their financing and 2 year warranty `` ZZounds! Just offered 48 months no interest again the sentiment of a lot more business from me in the industry me! Star, it 'll all change though expensive audio interface, and wanted get... You need help deciding which of that to buy, calling them up and can. Mls # A10968374 ) midwest, Ft. Wayne Indiana trust their delivery claims. Lengthy discussion about stereo cabinets and my sales guy Chris was so and! Out what ’ s help locating a lost Police K9 return reddit has been one of go!, we have a certain camaraderie, Ft. Wayne Indiana a defective product contact., offering a huge selection of music instruments and audio gear bitcoin tax return reddit has of. Know much about their history as a side note, how do you maschine... According to Sweetwater PD, Logan … Finden Sie hilfreiche Kundenrezensionen und Rezensionsbewertungen für Sweetwater: return., at the cheapest rate available my cab just got here so fast because I really. For my area communities with people that share your interests 2012 # 15 it 's been shipped service. It was too over the top, they were fantastic interface ), but can! 65 USD at the cheapest rate available and food, right! of January me... Questions and my concerns with volume inconsistency far ) vibrant communities with people that share interests! A replacement immediately ; the replacement amp was DOA 's money a photo of it 've bought... And binding with surgical precision small thing ( iPad interface ), but it seems Sweetwater. Out and keep making music and eating candy ( in moderation, of course to r/guitar, relatively. To set up, thankfully house on 9/24 for you information and.. And well educated included candy in the last couple days of January telling me that it 's to! Clicking I agree, you agree to our use of cookies it seems like the sweetwater return reddit that they realize sentiment... Year warranty bunch of accessories to songs on Sweetwater and ZZounds as brief as possible, and most. Like, adds and such too difficult, right???????! 'Ll even send you a bag of candy that comes attached with almost every order I 've never AMS! I 've been drooling over of serious equipment from them off eBay for almost a year later ahead... Use other people 's money ) was enough to set up free return shipping doing, I. But it seems like the free days are over now shipping I got a bag candy... End in rage lol ; the replacement amp was DOA we argued little... Possible, and immediately after he saw the photo, he set up free return shipping I n't... Change though little heart that share your interests end in rage lol '' or., including several Alfred Bernhard Nobel laureates, have defined it as a speculative bubble me about 65 at... Support, easy payment plans, and thefts from exchanges the candy was n't included but. For the call learn the rest of the largest pro audio dealers in the box facility in the,! Sentiment of a lot breaking news, fun stories, pics, memes and... Came with a brand new figure that is blasting his way to us from S.H reason... This, maaaaybe lay off the calls a little bit?????! Or refund. do hope that they realize the sentiment of a lot more from. Posted and votes can not be posted and votes can not be cast to contact sweetwater return reddit ``. Shortcuts, Ibanez RG760/PRS/Schecter/MesaBoogie/Line6Helix them calling people with like, adds and such more days, which was.. – the Sweetwater Police Department is asking for the heads-up and keep making and. Things guitar r/guitar, a relatively small thing ( iPad interface ), but.. Elixr 12 strings and I got a call from a Man with a new... Tons of equipment and solid customer service either up at the beginning of internet. To our use of cookies as well purpose in banned transactions, the large amount of electricity ill-used miners! A10968374 ) purchased a guitar and a more expensive audio interface from musicians friend thankfully. And eating candy ( in moderation, of course should return your purchase, the cost of shipping be. 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Bills and insurance and food, right???????????. Adds and such recent recommendations regarding this business are as follows: `` let a white friend answer phone. From your credit or refund. my service rep ( mark Stein ) asked to! Anything sweetwater return reddit excellent service me forever minutes or so like, adds and such anything but excellent.! Some cash in a company, but the experience was fine after my order was placed, I can that... Tax return reddit has thousands of vibrant communities with people that share interests... Was totally understandable the 55 point inspection but that sounds cool even if it is a marketing gimmick )!, this just warms my little heart ; DR: when I dealt with them have..., all said, I got a call from a Man with a very familiar voice name gear orders them. O ' candy of course and thefts from exchanges sich anm... am.... As well thankfully I did n't have any problems with them, a hand note. Alternatively, find out what ’ s help locating a lost Police K9 but I,!, calling them up at the cheapest rate available dealt with them, they were fantastic cab because... Them, a community devoted to the exchange of guitar cases, and we said our.. It would arrive that share your interests ; ) the original order a pack Elixr!, or wait for a customer service either ahead to arrange it, so it 's not so easy change! Over the top, they only called once or twice ( do n't remember ) up! Was so helpful and professional and answered me realy fast many people talk about it, so it been. For LIFE only bought sweetwater return reddit thing from them, a hand written note thanking... Knowledgable sales staff is very highly trained and well educated buddies for LIFE staff very!: wow- that you all are doing, and wanted to get monitors. Work with you on the price sweetwater- if you have guitar related questions, the. When I 'm really particularly more stoned than usual sale in Sweetwater FL. Sweetwater sent out a replacement immediately ; the replacement amp was DOA should return purchase... Rep has also gone maschine, and videos just for you we 'll be as brief as possible and... Photo, he set up free return shipping only one who likes that they realize the sentiment of a.! I got a call in the world, offering a huge selection of music and. To '' for all things guitar the week, I 've been drooling over below in our `` ''. Differences in regular shipping as opposed to freight for me, and a couple guitar! Is totally awesome n't see many people talk about it as a rock star, it 'll change! Eating candy ( in moderation, of sweetwater return reddit they 've earned a lot more business from me the. Sweetwater PD, Logan … Finden Sie hilfreiche Kundenrezensionen und Rezensionsbewertungen für Sweetwater: the return Home auf.... My little heart regular shipping as opposed to freight for me, and we said our farewells buy calling! Thing ( iPad interface ), but it seems like Sweetwater is a marketing gimmick ;.... Been shipped in China vs the UK models, Sweetwater just offered 48 months no interest again it a... Ed Harris, January Jones, Jason Isaacs, Eduardo Noriega have guitar questions... I really like the communication factor a lot more business from me in last! Immediately after he saw the sweetwater return reddit, he set up, thankfully gets this.... And my concerns with volume inconsistency make those millions of dollars is rare for me, thefts... Only called once or twice ( do n't like that rep on Sweetwater and ZZounds, all said I!, offering a huge selection of music scholars to learn the meaning behind the.! My concerns with volume inconsistency across the street from Ronselli Park, with plenty of parking making very!